Apr 22

DANG! DANG! DANG! A few days ago, Nuffnang stripped off my Glitterati for no apparent reason? Of course I’m darn pissed off about it. WHY? I couldn’t remember if I had breached any of Nuffnang’s terms and conditions. Hence I click on the Nuffnang’sGlitterati page to see if I indeed made any violation and tempered with Glitterati’s T&C! There are 5 main T&C that bloggers need to adhere in order to gain the so-called exclusive Glitterati status! I read through them a few times and I’m so darn sure that I did not cross any of the “lines” drawn by Nuffnang!

Heck! Did a technical glitch caused this to happened? Ok, I assume there’s some whinny problem wit Nuffnang’s crawling bots. I waited for a day…2 days…3 days! Damm it! That’s it. I thought they say Nuffnang is very responsive, and yet this happened. Immediately I submitted a “high priority” ticket to Nuffnang’s technical team demanding for an explanation. I waited for 1 day and finally I got my answer from Nuffnang in my e-mail! Upon opening the e-mail…I’m dumb-struck to receive the ridiculous answer from Nuffnang!

Yeah! I was denied the Glitterati status just because I had a competing ads from Adgitize (which is non-SEA)! But I thought Nuffnang said it is ok to have ads as long it is not from South East Asia! Of course Adgitize is not from South East Asia and absolutely no where near SEA! So why would Nuffnang banned me since I didn’t break their Terms and conditions? What Nuffnang did is clearly a sign of “Kiasu”. They couldn’t compete with other Ad networks fairly and hence they abused their publishers (which is me in this case) by stripping off the Glitterati status.

Again, the reason Nuffnang took away my Glitterati status was because I had adgitize on my blogw which they claim is a competitor although it is not an Ad company from SEA! Isn’t this a measure of incompetence by Nuffnang? I mean is this an obvious sign that Nuffnang couldn’t compete in international arena fair and square? I thought Nuffnang should foster healthy competition with other Ads so to serve us better. After all we are their “partners”. Aren’t Nuffnang trying to monopoly us by doing so? My foot!Nuffnang is trying to play dirty is it?

So what’s next? We will be stripped of the Glitterati status for having Google Ads? Very not likely but it could happen. Who knows right? I earn only a few ringgit per month with Nuffnang compared to Adsense. Meaning I put Nuffnang up in my blog just for the sake of supporting our home soil’s company. I’m really crest-fallen with Nuffnang right now. Anyway I have just sent another ticket to Nuffnang asking for their explanation. Let’s see what their answer will be this time around. Until then let’s wait and see. Period.

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Apr 22

Sales Management Training — Ideas to Motivate Your Team

Have an important decision to make? Let the team decide!

Or at least invite them to consult with you. They are, after all, the ones who will feel the impact the most. Besides, you’ll probably end up with a better decision – one that team members will support because they helped make it.
A Crash course on motivation:

Words that motivate others

“That’s an honest mistake. Let’s focus on what we’ve learned”
“Let me pass along what I have learned”
“I’m really glad you’re here”
“You did a great job because…”
“What do YOU think?”

Manage your negative emotions and anger.

Nothing can be more damaging to team morale than losing your temper in a group setting. The next time you feel angry do one of the following: take a deep breath and count to ten; take a walk outside; or simply go back to your work station and look at a prized photograph. No matter how angry you become, keep it inside.
Follow up on agreements.

When someone commits to do something by a certain date, make sure you follow up on it. If it’s done, recognize the achievement. If it’s not complete, find out why, and see what you can do to help it reach completion. You boost morale when your bias is to help rather than discipline!
Look for opportunities to show interest in all team members.

Ask about their life outside of work. Make an effort to learn about their families, their hobbies, their recent vacation, etc. Inquire but never pry. Keep track of names, dates, and events that are important to them, such as birthdays and anniversaries of employment with your company. Showing your team that you care about them as people is one more way to build team sprit. You can also send members of your team to Sales Training Courses. When the sprit is strong, the motivation follows right along.
Invite your boss into the recognition process.

Next time someone on your team does something really special, tell your manager. Ask him or her to write a note to that person. Not only does this make the employee feel good, but it also keeps the boss informed of the good work being done by people in his or her area.

Always tell people “why” something to be done is important.

There’s a much better chance that people will be motivated and give their enthusiastic support if they understand reason behind a goal, assignment or decision.

Your company can increase sales and reduce sales turnover by installing a culture of coaching within your sales management team.

Recent research has found that the highest producing salespeople are those that work for sales managers with a “hands-on” coaching style, sales managers that monitor, direct, evaluate and reward their salespeople on a on-going basis; and, these high-performance salespeople were found to have a greater level of commitment to their organizations when they worked for a sales manager with this “hands-on” coaching approach.

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Apr 22

I heard about an interesting exchange between two people — a man and a woman — who share an office. Their talk revolved around the popular TV show “Heroes.” If you’re not familiar with this show, mankind has evolved in such a way that certain people now have special powers.

The woman co-worker remarked, “If I had a special power, I’d want to be able to fly.”

The man retorted, “Oh? Getting tired of the broom thing?”

Whoa! That guy was in for a beating of words. Right? Yet the woman only faked offense and then shrugged off his comments. Later she gave back a similar, good-natured jab.

This kind of back and forth insulting is fairly common between these two workers, and yet they have a great deal of respect for each other, and they get along very well.

Contrast this episode to the recent humor displayed by President Obama on the Jay Leno show where he compared his bowling to watching the Special Olympics. Although many people were quick to excuse the President’s remarks, there was almost universal agreement that the statements were grossly off-base.

What is it that allows one type of insulting humor to be acceptable while another is completely out-of-bounds?

There are two key components in play, context and audience.

First of all the context in which humor is expressed is very important. The more public and the more formal the setting in which you appear, the less tolerance there will be for humorous, insulting remarks. In the President’s case, he was in a very public setting as a representative of the highest level of the Federal government. Even in the informal banter taking place on Jay Leno, there is no such thing as a casual setting for the President of the United States. His role in society is so very public and so very important, any setting where he is with more than a few trusted advisors will never be perceived as anything less than very public and moderately formal.

With the two office workers, they are in a seemingly public and formal setting. After all a key component of effective work environments in professionalism. Yet in reality since what they were saying was in their office with only one other person there with them, and since everyone present had good rapport, the setting actually was very informal and mostly private. It was a small island of private informality within the larger context of public formality.

The second component is audience. Who is listening to the humor being expressed? In the case of the office banter, that particular insult would probably not work with most people. Both of the office workers have a personality where they each enjoy some level of good-natured insults. But many people are not that comfortable with such talk. It really depends on the personality of those listening. Also, if the people who are listening have developed a deep level of fondness for the person making the joke, they can tolerate much edgier humor than if they don’t really know the person making the joke.

With the President, he obviously had a very broad, diverse group of people listening to him. It was inevitable that many people would be offended. And for what benefit? It generated a cheap laugh with no potential to gain something positive. Those same words said by someone among a group of friends would likely have had much less impact. The humor would have been far less likely to create a stir, so there would have been much less downside. Of course, even in a small setting those words could easily cause offense if someone in the group happens to have a child with a disability. Restricting your use of humor to topics you know are safe with the audience in which you find yourself is key.

What then is the impact to your business settings now that you have this information?

Humor in the workplace is good, because it has a unique ability to build feelings of trust and good will. Anything that encourages people with teamwork in a common cause helps make business dealings more efficient. But if you’re going to use humor in the workplace, stay in the humor safe zone. Don’t lose sight of how public your setting is. Additionally, always remember your audience. The less edgy your laugh moment is, the more likely it will be to lead to positive results. Take the path of safety. Give common sense an upper hand with your humor at work.

Looking for safe humor you can use in your professional life? Get a thought of the day for work to add some safe, funny spice. You can also display a free content thought of the day on your blog or web site.

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